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Is there any difference between sending us a product back and exchanging your variant?
The following are the difference between an exchange and a return:
Exchange
You can swap out your ordered product for a different variety when you create an exchange, but it has to be the same product.
Return
The Korean Beauty Store genuinely values your satisfaction, so you are free to return any item that you are unhappy with.
Exception: to be eligible for a return, your product must not fall under the no-return policy.
Terms and Condition for Exchanges
The following are the rules you must adhere to in order to have successful exchanges with thekoreanbeautystore.com:
- You can only exchange items within 7 days from the delivery date.
- The items must be in good condition, it must not be used and it should still carry its original tag.
- Finally, the item should be in the same brand box you received.
Return notice period
As previously stated, you have seven days from the date of delivery to seek a refund. You must be aware, though, that the item must be undamaged, in good shape, and with its original tag. It ought to be in the identical brand packaging as well.